Closed account in Quicken but still asking me to reauthorize and shows Transaction Download as Yes

kal8898
kal8898 Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

I closed two accounts and when I refresh my One Step Update, Quicken is asking me to reauthorize. All but two of my closed accounts in the Account List say "Not Available". The one that's asking me to reauthorize though shows Yes (Direct Connect) for some reason. When I go into Edit that account and Online Services it shows as Closed. How do I get Quicken to stop asking me to reauthorize this Closed account?

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Comments

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This link should address your issue…

    Should Not Be Prompted to Migrate Fidelity NetBenefits Account to EWC+ — Quicken

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  • briankelly
    briankelly Quicken Windows Subscription Member ✭✭

    For anyone who finds this post… The various suggestions provided above may or may not work. None worked for me, but I finally found something that does.

    1. Export the problem account to a QIF.
    2. Delete the account—you will be warned about the dangers; accept them. This will remove the "Xfer Acct" on the other side of the transaction. Do not worry about it!
    3. Recreate the account using the same name with a 0 balance.
    4. Import the QIF into that account—it will relink the transfers and the reauthorization problem goes away.

    I hope that this helps others.

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