American Express transactions not downloading: error code: (FDP-401)

MoniK
MoniK Quicken Mac Subscription Member ✭✭
edited November 2025 in Download, Add/Update Accounts (Windows)

For the last few days, American Express transactions cannot be downloaded into Quicken. Please advise what is happening here; thank you.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @MoniK,

    Thanks for reaching out!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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