Paycheck reminders show the wrong amount

Morning Glory

Sometimes my paycheck reminders show the wrong amount. I have not figured out when it makes the change. I can fix the amount by editing the future transaction and click done. The correct amount is shown in the track paycheck screen when it opens. Then I click done the correct amount shown in the register for that instance and future instances. I have tried deleting and entering it again but still does it. All of my paychecks are put in using the paycheck wizard. The problem exists in every checking account. I am on version R64.35. Not sure exactly when this started but I have had the problem for about 2 months now hoping the next update would fix it.

mshiggins

You may want to have a look at this discussion about problems with paycheck reminders:

https://community.quicken.com/discussion/7965773/latest-update-broke-all-future-paycheck-reminders-somehow-web-synch-messed-things-up

Morning Glory

I did review that post so I disabled sync to quicken cloud. I don't know if that is the same thing as sync to quicken mobile or not. I fixed each paycheck by editing each one and clicking done on the Track Paycheck screen. It always has the correct amount. I did several updates and corrections and each time the future paychecks has the wrong amount. Some of them come back double the amount. These are retirement checks that have no deductions. One of the paychecks doubled the deduction amount and the other check that should be 2474.20 changed it to 735.40. Each time they are all changed to the same wrong amount amount.

A little more trouble shooting. I have 3 checking accounts so I fixed all the mounts and updated each checking account individually. When I updated Wells Fargo by itself the amounts did not change but when I updated Chase and Key bank individually the amounts changed. Even the Wells Fargo amounts changed.

Does anyone else have this problem?

rkrk

I also have this problem. My reminders are split across two checking accounts and one of them is Chase.

I have not been able to determine exactly what causes the total to be wrong but editing this and all future instances temporarily fixes the problem

Morning Glory

I spent 3 days starting a new quicken file and that seems to have fixed the problem. Lots of work rebuilding all of my accounts and entering all the reminders. Not a fun thing to do.