I'm having trouble with Bank of America's site, and they say it's probably a Quicken problem. (Permit me to doubt, but it's possible.)
Here's what's happening:
- I can log into the BofA website successfully, and I receive the standard message asking me to confirm Quicken's access. I do, and it says I must run a Quicken update with 10 minutes. Usually I can ignore that because I'm out of the site sooner than 10 minutes, but today I even tried doing that.
- Once I approve Quicken access, whether I've run the Quicken update or not, I'm immediately signed out of the BofA site. I contacted them, and they said because I can log in with their mobile app, the problem isn't theirs, but probably Quicken's.
- I reset the BofA account in Quicken (which required me to give Quicken access to BofA all over again), but the problem still happens.
I tried two different browsers—Edge and Chrome, with the same results.
Any idea what might be causing this, and if it is a BofA/Quicken connection issue as they suggest? I have no problem running updates in Quicken—just looking at my account at the BofA site without it logging me out.