Duplicate transactions

es114
es114 Quicken Windows Subscription Member ✭✭

I thought this problem was noted on the recent update as fixed. In my download this morning I had over 50 transactions duplicated which took hours to fix. Also continue to have unidentified security many times that I had to reconcile with Fidelity online.

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Q keeps track of what has been previously downloaded via the FITID (Financial Institution Transaction ID).

    When a transaction downloads with a previously viewed FITID, Q knows that it's a dupe and won't present it again.

    HOWEVER, when the download method changes, in your case from Direct Connect (where Fido generates the FITID) to Express Web Connect+ (where Q/Intuit generate it) if's fairly common for the FITID to have been changed and thus Q to not recognize the dupe.

    The only thing that you can do it to identify and delete the dupes. Downloading a dupe a 2nd time shouldn't happen. If it does, report that.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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