Split Transactions Sync Issue

pushingsteel
pushingsteel Quicken Windows Subscription Member
edited December 3 in Errors and Troubleshooting (Windows)

Recently when I sync my quicken windows mobile and web any split transactions are coming over as uncategorized.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @pushingsteel,

    Thanks for reaching out! A few clarifying questions so we can investigate:

    1. Are the split transactions coming over uncategorized from mobile/web to desktop, or from desktop to mobile/web?
    2. When did you first notice this issue started?
    3. Have you tried any troubleshooting so far, and if so, what steps?

    This will help us narrow down the cause and provide guidance.

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

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