Bought ... Twice!

CEFreeman
CEFreeman Quicken Windows Subscription Member
edited November 6 in Before you Buy

Hi there! I am building a new computer. I thought I'd purchased Quicken Classic earlier in the year, but couldn't find my download.
I repurchased a subscription today.
When I restored files from my Carbonite back-up, there was my original download.
Is there a way to combine these downloads, perhaps just extending my subscription? I'm not interested in a refund.
Thanks!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @CEFreeman,

    Thanks for reaching out! In this case, we aren’t able to adjust subscriptions here in the Community.

    To review your account details and explore available options, please contact Quicken Support directly. They’ll be able to look into this and assist you further.

    Thank you!

    -Quicken Anja
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