Can’t Add Billers

rmartin39md
rmartin39md Quicken Windows Subscription Member ✭✭
edited November 7 in Paying Bills, Online Billers & Reminders (Windows)

Now we have this changed bills/income feature, I'm trying to add some accounts with great difficulty. For example, Verizon wireless. It allows me to add…then says updating for a minute then "failed". Same with several billers.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @rmartin39md,

    Thank you for reaching out!

    I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

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    Once that is done, see if the issue persists.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • rmartin39md
    rmartin39md Quicken Windows Subscription Member ✭✭

    Did that. still a problem. also can't add BGE. it adds with a waiting message then soon after I get failed/fixit. When I try to fix it, I have to all all the information again. I would think these are two of the larger billers.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Until Quicken and the new service provider they had to migrate to can iron out the wrinkles, I recommend falling back to a known good process that has been around for decades:

    cap71 avoid late fees.PNG

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