Getting bogus "please enter a valid amount"

BernieC

I happened to have moved a lot of money through my checking account and when I went to reconcile the account I got the valid amount complaint — seems it didn't like a previous balance of $300,000

I'm not sure what to do next?

Quicken Alyssa

Hello @BernieC,

Thank you for sharing your experience.

To clarify, are you saying when you reconcile using your bank statement, you try to enter the prior balance, and Quicken displays a message that you need to enter a valid amount?

This is interesting. Ensure you have both the prior balance and the ending balance amounts filled in before trying to proceed with the reconciliation.

If that does not resolve the issue, please share a screenshot of what you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to your response.