PNC: Direct Connect vs Express Web Connect

Question

While PNC and Quicken try to resolve the latest update/download debacle, is there a preferred means to connect:  Direct Connect or Express Web connect?  I do not pay bills out of Quicken.  Two of my PNC accounts are via Direct Connect.  Two are Web connect.  I do not recall how that happened, but FWIW, I've been both a Quicken member and a PNC client for over 20 years.  Once this mess is sorted out (and I assume we will be deactivating and reactivating accounts) is there one method better than the other?

Thanks.

ddashorn · Answer

I received a new pin number today in the mail from PNC and tried it with Direct Connect.  It worked first time!  Not sure if they have fixed the problem or I just got lucky, but I wanted to pass on that mine worked finally.

Michael D'Amore · Answer

I've already started the transition to PNC Bill Pay. Looks like a good system and interface. If I'm wrong about Direct Connect being discontinued, I at least have a backup.

Boatnmaniac · Answer

I've heard those reports about PNC discontinuing soon, too, but everything I've seen about that seems to originate from speculation or hearsay and not from PNC nor Quicken.  In fact, both PNC and Quicken have both stated that PNC is not discontinuing DC (at least not that it is immanent).  However PNC is encouraging those who do not need DC to perform DC Bank Bill Pay to instead use EWC+.  And I would encourage the same because EWC+ has been working well for almost all of the last 1-1/2 months.