Online Billing - Any resolution? [Edited]

kay marie
kay marie Quicken Windows Subscription Member
edited November 12 in Paying Bills, Online Billers & Reminders (Windows)

Online billing (has been a problem for months, as has banking transactions the past 6 mos or longer (missing 6-8 transactions a month when balancing). Every time I call in, the date is extended for fixing the online billing problem. Anyone hearing anything else? [Removed - No Soliciting] (I came from using Quickbooks, but just need something cheaper/easy for personal finances now). But the frustration is ongoing…

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @kay marie,

    Thank you for sharing your experience, and I apologize for the ongoing frustration.

    Can you be more specific about what issues you are having with online billing?

    • Do you have billers that won't connect?
    • Are you receiving any messaging or errors?
    • Do you have bills due that aren't updating?
    • Are some of your billers not in the list of billers to add?

    The more information you can provide, the better.

    Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to your response.

    Quicken Alyssa

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