what happened on November 19

Question

I saw that Quicken resolved the issue with PNC last week.  All was working well until yesterday.  Quicken stopped talking with PNC.  I did a reset and got them talking, but now I can't do bill pay.

I have a direct connection and I know it works because I'm getting activity downloades.

I've used Quicken for well over 2 decades.  It has gotten extremely expensive lately and the errors are getting worse.    I have been happy with Quicken in spite of the hiccups over the years.  Please let me know if this will get fixed

Barneyheller · Answer

it's all direct connect.

Waiting for new password from PNC via the mail.  It is taking a full week to arrive.  Thank you USPS

ttenneb · Answer

Same here Barneyheller!

I have a direct connection and I know it works because I'm getting activity downloades.

I've used Quicken for well over 2 decades. It has gotten extremely expensive lately and the errors are getting worse. I have been happy with Quicken in spite of the hiccups over the years. Please let me know if this will get fixed,it's been weeks!!

NotACPA · Answer

PNC has multiple FI names in Q, which one are you using?

Do TOOLS, Account List.  What does it say in the "Transaction Download" and "Financial Institution" columns across from your PNC accounts?