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Fidelity Cash linked account not downloading changes in account

cchinckley9

For over a month the Fidelity linked Cash account has not shown any updates on changes to account. Before that it missed some tranactions like interest on account. I have had to add transaction manually. Quicken has become more of a problem than it is worth.

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Comments

Quicken Kristina

Hello @cchinckley9,

Thank you for reaching out! To help troubleshoot, please provide more information. You mentioned this has been happening for over a month. Do you recall more specifically when it started? Did this start when the account connection was switched to the new connection type? Are the transactions downloading into the brokerage account instead of the linked checking account, or are they not downloading at all?

I look forward to your response!