Fidelity accounts prompting to reauthorize daily

System
System Member admin
edited November 21 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

fidelity woes - no downloaded transactions for one of my Fidelity accounts

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  • Lois Springsteen
    Lois Springsteen Member

    I've been having this same issue with Fidelity downloads for about two weeks. I have to reauthorize my accounts every day. It's a big inconvenience since I have several Quicken files that each use different Fidelity accounts. I have to reauthorize a subset of my Fidelity accounts for each of my Quicken files. Any ideas when this might be fixed?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Lois Springsteen,

    Thank you for letting us know you're seeing this issue. Are the Fidelity accounts connected in these different Quicken files under the same login credentials with Fidelity? What error message/code do you see when you need to reauthorize your accounts? Does this happen every time you switch between files?

    I look forward to your reply!

    Quicken Kristina

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