Unable to Update Accounts with Elevations Credit Union

System

This discussion was created from comments split from: Elevations Credit Union CC-501 errors.

lesserwhirls

I also see this issue on Quicken Classic on Mac (I’ve submitted reports as well).

kirk.woerner

I see this on Mac Elevations as well. Although it just times out, doesn't give an error at the end. You should make sure to add this to this ticket for techs. Elevations likely added something to their login procedure (maybe the cloud are stuff) that times out.

asuponcic

Hello - I work at Elevations and we are also trying to help get this resolved for our members. Today's error is Care Code: to.100

Quicken Alyssa

Hello All,

Thank you for adding to this discussion to report the issues you are having.

We have updated the alert to include Quicken Classic for Mac. This issue is ongoing, and our teams are investigating it. Currently, we do not have an ETA. Please continue to refer to the Alert. Make sure to bookmark it to be notified of progress/changes as they occur.

@asuponcic,

Happy to see you here. Thank you for wanting to help get this resolved for our customers!

The product you are receiving the error in is Quicken Simplifi. They have a separate Community, and an alert posted on their side for this issue as well.

Thanks again!

kirk.woerner

It's also in quicken Mac and Windows

Quicken Alyssa

Hello @kirk.woerner,

Thank you for contributing to this thread.

You are correct. Quicken Classic Mac and Quicken Classic Windows are both affected, as well as Quicken Simplifi.

Thanks again.