Unable to Login to Quicken After Renewal

Question

Just did online renewal of Quicken Classic for Mac, but I'm unable to login to the Quicken app. I can login to Quicken.com no problem, but the same credentials fail on the app with "Invalid Quicken ID or password". Any suggestions on what to do?  Thanks.

Quicken Anja · Answer

Hello @Don89,

Thanks for reaching out!

After reviewing your account internally, we see an internal error occurring each time you attempt to log in. Because of this, we recommend contacting Quicken Support directly, as resolving this will likely require an escalation.

We apologize for any inconvenience! Thank you.