Error message when logging to account

Ryeguy
Ryeguy Quicken Windows Subscription Member

I need to change the credit card my subscription is charged to and every time I try to log into My Account it says there is a server issue and to try again later or I get a 403 forbidden error.

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser, Windows Beta ✭✭✭✭✭
    edited November 30

    There are many different potential causes for a 403 forbidden error, including wrong PW entered, a VPN blocking it, the URL entered being wrong, a cache issue and many other things. You can always try again verifying that you entered the PW correctly, temporarily disabling or whitelisting Quicken.com in the VPN (if using one), temporarily disabling or whitelisting Quicken.com in adblockers/anti-malware, making sure you entered the URL correctly or clearing your cache.

    Another option that might be easier is to launch Quicken and open your data file. Then go to Help > Manage Your Subscription > My Quicken Account. That should take you directly to your online Quicken.com account without having to log in via a browser.

    Quicken Classic Premier (US) Subscription: R65.15 on Windows 11 Home