Nationwide 401k - FDP 106

CL 2023

Nationwide 401k is not connecting to Quicken again. This has been an ongoing issue since spring 2025. This was shortly fixed in October but has again broken in November. Please provide some support/guidance when this can be resolved.

Quicken Kristina

Hello @CL 2023,

Thank you for reaching out! To troubleshoot this issue, please start by making a backup of your Quicken file, then following the instructions in this article on FDP-106 errors:

Step 1: Deactivate the account(s)

1. Go to the Accounts menu and choose Hide and Show Accounts.
2. Uncheck any accounts with this specific financial institution (FI) that are hidden in Lists.
3. When complete, click on the account name for your account(s) in the Accounts toolbar in Quicken.
4. Click the Settings icon in the bottom right corner of the screen.
5. Select the Downloads tab.
6. Click on Disconnect Account.
7. Click Done. Do this on each account with this FI.
8. Quit Quicken.

Step 2: Reactivate and link the account(s)

1. Reopen Quicken.
2. Go to Accounts > Add Account.
3. Type the name of the financial institution, make the appropriate selection, then click Continue.
4. Enter your login credentials and click Continue.
5. When Quicken has returned all accounts discovered for this FI, very carefully LINK each of the found accounts to the appropriate account you already have set up in Quicken.

NOTE: This process will download 90 to 200 days of transactions, depending on your bank. If you find duplicate transactions in your account(s), you can delete these transactions from the account register.

If the issue persists

If the steps above do not resolve the issue, please contact Quicken Support.

I hope this helps!