Oriental Bank not downloading

LatinNYWill
LatinNYWill Quicken Mac Subscription Member ✭✭
edited December 1 in Errors and Troubleshooting (Mac)

I cannot download now from this bank. I get the following error :

Details:
CP_SERVER_ERROR
Expected value should match 'unique authenticationFieldId in credential array'

Please assist. 

Thank you

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @LatinNYWill,

    Thank you for letting us know you're encountering this issue. Due to the nature of the issue, I recommend that you contact Quicken Support directly for further assistance, as they have access to tools that we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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