Quicken for Mac: CIT Bank N.A. Login for longer works

bmilewski82
bmilewski82 Quicken Mac Subscription Member ✭✭

After entering login/password, system runs for a few minutes, then get following error message.

Please try again later.

Care Code: request-body-field

Details:
CP_SERVER_ERROR
Expected value should match 'unique authenticationFieldId in credential array'

Checked with CIT Bank and they claim there has been NO recent changes made to their system

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bmilewski82,

    Thank you for reporting this issue and attempting to contact the bank about it.

    This is currently a Known Issue with CIT Bank. Our teams are aware of the issue and working toward a resolution. Please check out the linked alert and bookmark it to stay updated on progress/changes as they occur.

    Thank you.

    Quicken Alyssa

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  • bill.fry
    bill.fry Quicken Windows Other Member ✭✭

    I'd like to be updated on this as well, once a resolution has been made available.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bill.fry,

    Thank you for adding to this discussion.

    This is currently a Known Issue, and our teams are still working toward a resolution. To be updated, please check out the linked alert and bookmark it.

    Hope this helps!

    Quicken Alyssa

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  • bmilewski82
    bmilewski82 Quicken Mac Subscription Member ✭✭

    UPDATE: This morning (12/5), the CIT Bank New Login download works again for Quicken for Mac!

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bmilewski82,

    Thank you for following up to let us know that the issue has been resolved for you.

    If you need more help, don't hesitate to reach back out!

    Thanks again!

    Quicken Alyssa

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