Help [Edited: DATCU error CC-503]

BenSmith
BenSmith Quicken Windows 2017 Member
edited December 2 in New to Quicken/Getting Started (Windows)

Cannot open DATCU

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @BenSmith,

    Thank you for sharing.

    I will need more information in order to provide assistance. After reviewing your connections internally, it appears you are receiving an FDP-103 when trying to connect to DATCU. This should be showing up as a CC-503 on your side.

    • Is this occurring when updating existing accounts or adding new accounts in Quicken?

    A CC-503 error occurs when your financial institution tells Quicken that your login credentials are incorrect. Please check out this Support Article and apply the steps therein.

    If this is not what you are seeing from your end, please provide more information. Additionally, screenshots of what you are seeing could be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you.

    Quicken Alyssa

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