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Nationwide Retirement Solutions - FDP-102

System

This discussion was created from comments split from: Nationwide Retirement Solutions.

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Mac

Comments

Mikelkal

The same with Mac OS, can't connect for a week now.

Mikelkal

An unexpected error occurred …Please try again later.

Care Code: FDP-102

Details:
FI_TIMEOUT
Retry. Retry Error

dpsychs

I'm also waiting for this to be fixed, also on Mac OS.

Quicken Anja

Hello @Mikelkal & @dpsychs,

Thanks for reaching out regarding the FDP-102 / FI_TIMEOUT error on Mac. I went ahead and moved your comments to a separate thread since the post you originally commented on is for Quicken for Windows.

This error usually occurs when the bank is temporarily unavailable or when sign-in credentials have changed, and Quicken hasn’t received the updated information.

Please refer to this support article for guidance.

If you continue to experience the error after following these steps, please contact Quicken Support so our team can investigate further and escalate if needed.

Thank you!