CC-501 error with Bank of Hawaii

System

This discussion was created from comments split from:

Bank of Hawaii Downloads Stopped Working

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Nohea

I have not been able to update my Quicken account with Bank of Hawaii as well. Instead I receive a CC-501 error code. Thanks for the earlier posts. Look forward to a resolution.

Quicken Kristina

Hello @Nohea,

Thank you for letting us know you're also seeing this issue. The CC-501 error is how the known issue appears in Quicken for Windows. If you haven't already done so, I recommend bookmarking the Community Alert linked below in order to be notified of any updates, once available, and to know when the issue is resolved.

https://community.quicken.com/discussion/7968742/new-12-1-25-multiple-financial-institutions-cc-501-cp-server-error-request-body-field

Thank you!

(Ticket #12077817/CTP-15422)

JDA_OGG

12/3/25 Still unable to Bank of Hawaii using Quicken Classic Business & Personal V R65.17, Build 27.16.65.17 Contacted BoH and they said it is a Quicken issue and they are supposedly working on it.

Quicken Kristina

Hello @JDA_OGG,

Thank you for letting us know you're also encountering this issue. If you haven't already done so, I recommend bookmarking the Community Alert linked in my earlier post.

https://community.quicken.com/discussion/comment/20525525#Comment_20525525

Thank you!

(Ticket #12077817/CTP-15422)