OL-221 -A/B error when downloading some accounts from ScotiaBank

Nawaz
Nawaz Quicken Canada Subscription Member
edited 9:58AM in Download, Add/Update Accounts (Windows)

I have several accounts with Scotiabank, all transactions are downloading ok, except for 2 accounts where OL-221-A/B error is received

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Nawaz,

    Thanks for providing the details. Can you confirm if you’re receiving the OL‑221‑A/B error when using a QFX file downloaded directly from the Scotiabank website?

    If the error appears with a QFX file, this means the issue is coming from the file provided by the bank. In which case, you’ll need to contact Scotiabank directly for further assistance, as these files are created and supplied by the financial institution.

    As stated in this support article regarding OL-221:

    • Web Connect (Importing a QFX file from your bank's website) - Receiving this error when downloading a QFX file directly from your bank's website indicates an issue with the file itself. You will need to contact your bank to resolve this issue.

    Thank you!

    -Quicken Anja
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