Is anyone having issues with Investor360 downloads?

Question

Investor360 changed to MFA last month. Since then I have not been able to connect to download any transactions. Any ideas?

jvalentine854 · Answer

This is the message

jvalentine854 · Answer

When i try to add account. Quicken says "having trouble connecting to you institution"

NotACPA · Answer

In FIDIR.TXT, which is a file on your computer that records all of the connections between Q and the various Financial Institutions, Investor360 is still shown as supporting Direct Connect.

Investor360	https://www.investor360.com	NA	https://www.investor360.com	ACTIVE	ACCOUNTINFO,INVESTMENT&DIRECT

So, what exactly happens when you try to download? Are you not getting the MFA message?

And, when you do TOOLS, Account List … what shows in the "Transaction Download", "Last Download" and "Financial Institution" columns across from your Investor360 account?