OnePay accounts

Rick @ Kansas
Rick @ Kansas Member ✭✭
edited 9:34AM in Download, Add/Update Accounts (Windows)

I can log into my OnePay accounts from this link: https://web.onepay.com https://web.onepay.com/

There is no option to download transactions, this is a OnePay problem. However, the Quicken problem is you can't add the accounts into Quicken to download transactions automatically. When will a fix happen so that I can use OnePay in Quicken

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Rick @ Kansas,

    Thank you for sharing your experience.

    You are not alone in what you are seeing. Many others have reported this issue as well, and it has been escalated internally. I

    f you would like to contribute to the investigation, you can do so by going to Help>Report a problem>Send to Quicken. This will allow you to send over your log files.

    Help>Report a problem.png

    If you do send them over, let me know so I can add them to the ticket.

    Thank you.

    [CTP-15053]

    Quicken Alyssa

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