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Issue with version 65.17

bergy45

After updating to Quicken for Windows version R65.17 (HF1), I encountered issues with uploading data in one step update and uploading transactions from the Apple card account. Tech support had me go back to an earlier version (R64.30) which solved the above issue. However now one step update is extremely slow.

Is there an issue with the most recent version? And if so, when will it be repaired and when will it be safe for me to update to the latest version?

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Windows

File Import

Update

QFX

Installing

Comments

Quicken Alyssa

Hello @bergy45,

Thank you for sharing your experience and posing this question.

Yes, there is a Known Issue with the latest release. However, the alert states that uninstalling and reinstalling the application should resolve the issue.

Please try those steps and let us know if the problem continues.

Thank you!

bergy45

are you saying to uninstall the quicken program and then reinstall? I am not sure how to reinstall the quicken program?

Jim_Harman

@bergy45, if you click on the blue words "uninstalling" and "reinstalling" in @Quicken Alyssa 's response above it will lead you to detailed instructions for what to do.

Quicken Alyssa

@bergy45,

Were you able to successfully uninstall and reinstall to resolve this issue?

@Jim_Harman,

Thank you for providing that explanation.

Thank you!

Quicken Alyssa

@bergy45,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

bergy45

ok with this issue

Quicken Alyssa

@bergy45,

Thank you for following up!

I will go ahead and close the thread. If you need more help, don't hesitate to reach back out!

Thanks again!