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Nordstrom link still broken

Scott20

The update to Nordstrom Bank has been broken for over a year, this appears to be a Mac version only issue? Online support sent me a status link last updated in MARCH.
Why should we pay an annual fee for an application that requires me to manually enter every transaction? Are there any plans to fix this issue, which appears to have been resolved on Windows?
Or at least tell your IA engine not to reset the link 3 times, when it's a long known bug on your end?😡

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Comments

Quicken Kristina

Hello @Scott20,

Thank you for reaching out. The known issue is not exclusive to Quicken for Mac; it impacts Quicken for Windows also. Some users have been able to get connected, while others are still encountering error messages/codes. What is happening when you try to connect/update your Nordstrom account(s)? Are you seeing any error message/code?

I look forward to your reply!

Greg Brown

CC-511 Trying to add Nordstrom Card Account. It appears to be logging into www.nordstrom.com instead of www.nordstromcard.com. This was working before but I had to copy my file and reconnect every account, all are fine except Nordstrom.

I sent a report to support for this just now…

Quicken Kristina

Hello @Greg Brown,

Thank you for letting us know you're impacted by this issue. The CC-511 error with Nordstrom is still a known issue. If you haven't already done so, please bookmark the Community Alert linked below to track the status of the issue and know when it's resolved.

https://community.quicken.com/discussion/7957398/update-12-10-25-nordstrom-card-account-cc-511-501-fdp-530-101

Thank you!

(Ticket # 11376942/CTP-11417)