repeatedly getting OL-221-A and Ol 221-B messages,

Ju4
Ju4 Quicken Canada Subscription Member ✭✭
edited December 11 in Errors and Troubleshooting (Windows)

I am with The Canadian "Libro Credit Union", and off and on unable to download the transactions into my Windows Classic Quicken, getting the above messages. Can I get a fix on this please ???

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Ju4,

    Thank you for reaching out. The OL-221-A and OL-221-B errors can occur when downloading a QFX file directly from your bank’s website if the QFX file they provide has incorrect or unreadable formatting.

    If you are receiving this error when using Web Connect/QFX, it indicates a problem with the file itself, and you will need to contact Libro Credit Union to have them resolve it.

    You can find more information on this in this support article.

    Thank you!

    -Quicken Anja
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