Error connecting to Chase Bank From Quicken Version 8.3.3 (Build 803.58927.100)

vernea
vernea Quicken Mac Subscription Member ✭✭✭
edited December 12 in Download, Add/Update Accounts (Mac)

Getting a Service Unavailable. - DSN Failure error attempting to connect to Chase Bank.

Screenshot 2025-12-12 at 1.56.55 AM.png

During debugging of connection issue, disconnected Chase accounts and attempted to reconnect.

Received above DNS error during reconnect attempt.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @vernea,

    Thank you for letting us know you encountered that issue! Based on the error message in your screenshot, it should be a temporary error. When I check our internal tools, it looks like you tried again several hours later and were able to successfully connect. Is that correct? Are you still encountering issues with your Chase account(s)?

    I look forward to your reply!

    Quicken Kristina

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