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Error connecting to Chase Bank From Quicken Version 8.3.3 (Build 803.58927.100)

vernea

Getting a Service Unavailable. - DSN Failure error attempting to connect to Chase Bank.

Screenshot 2025-12-12 at 1.56.55 AM.png

During debugging of connection issue, disconnected Chase accounts and attempted to reconnect.

Received above DNS error during reconnect attempt.

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Comments

Quicken Kristina

Hello @vernea,

Thank you for letting us know you encountered that issue! Based on the error message in your screenshot, it should be a temporary error. When I check our internal tools, it looks like you tried again several hours later and were able to successfully connect. Is that correct? Are you still encountering issues with your Chase account(s)?

I look forward to your reply!

Quicken Kristina

Hello @vernea,

I haven't seen any response from you. Do you still require assistance?

Thank you!