Fidelity FDRXX Cash Balance Missing - Quicken Mac

DougMcCann
DougMcCann Quicken Mac Subscription Member ✭✭

For several months, Quicken Classic Mac has failed to show the cash balance (held in FDRXX money market) in my investment account. Quicken seems to aware of this issue but hasn't posted a solution or update in approx 6 weeks. That post only referred to a forthcoming Windows update. Request an update for Mac Users.

Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @DougMcCann,

    Thank you for sharing your experience.

    Fidelity Investments has made changes to the way it shares money market/cash transactional information with Quicken users on Mac and Windows.

    We do have a Community Announcement up for this. Is this what you are referring to? If not, can you provide the post that you are referencing? The more information you can provide about this issue, the better.

    There was an issue with some Fidelity accounts not allowing customers to reset cash representation that was addressed in a recent release. [CTP-14825] That issue was Quicken Windows-specific, as we did not see the same thing happening in Quicken for Mac.

    Looking forward to your response!

    Quicken Alyssa

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