Fidelity reporting of roth conversion shows cash amounts incorrectly

jggrega451

Transactions for a Fidelity IRA to Roth for in kind transfer shows incorrect cash amounts in both Quicken accounts.

[Edited - Readability]

Quicken Kristina

Hello @jggrega451,

Thank you for reaching out. To help troubleshoot, please provide more information. Are the problem transactions ones that downloaded from Fidelity? If not, then were they manually created? How is the cash amount incorrect? Are you able to see what is throwing the balance off (for example, cash amounts being represented as a security instead of as cash)?

I look forward to your response!

jggrega451

The transactions are downloaded the as being sold with a negative inv and cash amount rather than an action of removed on the IRA side

Fidelity .png

quicken side.png

On the roth side, its is shown as being bought

fidelity 2.png

quicken 2png.png

So both accounts in quicken as showing incorrect cash amount.

Quicken Kristina

Thank you for your reply,

I recommend that you contact Quicken Support directly for further assistance, as they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!