Quicken stop downloading data

JohnHartman
JohnHartman Quicken Windows Subscription Member, Windows Beta Beta
edited December 2025 in Download, Add/Update Accounts (Windows)

For unknown reason Quicken is not downloading updates to my stocks prices, any and all transactions. Not receiving any error messages except one on my credit union that one account was closed or not connected in Quicken. Any help would be appreciated. Running Windows 11 and Quicken R65.17

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Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I note that this is posted in the beta forum. If you're running beta software, all bets are off.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @JohnHartman,

    Thank you for reaching out. To help troubleshoot, please provide more information. Is this affecting all of your accounts in Quicken, regardless of financial institution? If not, which specific financial institutions are affected? You mentioned you're seeing an error with your credit union. What is the exact error message/code you are seeing?

    If you haven't already done so, please navigate to Help>Refresh Sign in….

    Refresh sign in copy.png

    If the issue is being caused by your Quicken file being out of sync with Quicken's servers, refreshing the sign in will correct the problem.

    I look forward to your response!

    Quicken Kristina

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  • JohnHartman
    JohnHartman Quicken Windows Subscription Member, Windows Beta Beta

    My download issues were resolved by the software up date R65.29

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear the update resolved the issue!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

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