18/20 Accounts will not download (CC-501) on December 21, 2025

nerdindenial
nerdindenial Member ✭✭✭
edited 11:55AM in Errors and Troubleshooting (Windows)

18/20 Accounts will not download (CC-501) on December 21, 2025.
Only Vanguard and Keypoint Credit Union work.
Internet connection is perfect.

Everything had been working perfectly for months.

Is this a known issue today?

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Comments

  • nerdindenial
    nerdindenial Member ✭✭✭

    As of now (20:42 PST) all 20 accounts are suddenly successfully downloading again.

  • itrmt8372
    itrmt8372 Quicken Windows Subscription Member ✭✭

    Same here, been behaving well, but not today. Will retry later i guess.

    image.png
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @nerdindenial,

    Thank you for letting us know you encountered this issue. I'm glad to hear the issue is resolved now.

    Hello @itrmt8372,

    Thank you for letting us know you're encountering this issue. To troubleshoot, per our article on CC-501 errors, please wait 24 hours and try again. If the issue persists, please contact Quicken Support directly for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    Thank you!

    Quicken Kristina

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