STILL "Awaiting Next Bill"

jasmichel

I have at least 10 different bills in the "Bills & Income" list that say "Awaiting next bill" and have been saying this for MONTHS. I have recently missed two payments because these bills never let me know there was a new bill. I have searched here on the forums and none of the solutions they have suggested work. My billers include Chase, Discover, Home Depot, Capital One, Citibank, etc. . Any help?

Quicken Kristina

Hello @jasmichel,

Thank you for letting us know you're seeing this issue. Unfortunately, it is a known issue that our teams are working to resolve. I added you to the ticket, so that our teams know you're also impacted by this.

Thank you!

(CTP-15189)

Pumphouse

I see this problem as well. Oddly, I often get email notifications on upcoming bills from Quicken but I'm not convinced they are reliable. I rely on email notifications directly from the billers.

Quicken Kristina

Hello @Pumphouse,

Thank you for letting us know you're also impacted by this issue. I added you to the ticket.

Thank you!

Christopher Malis

I have the same issue.

Quicken Kristina

Hello @Christopher Malis,

Thank you for letting us know you're also seeing this issue. I added you to the ticket.

Thank you!

JDSpalding

I reported the "awaiting next bill" issue on July 29th, 2025 and at that time it went to the "Escalation Department" where it still sits over 5 months later……..The bills in question (Bank of America, Target, American Express and J.C. Penney) all still download transactions, but do not update the amount due, or the due date. That in of itself tells me that those accounts are in communication with the card issuing company, so why is one one function of the One Step Update working, and another not?

I have tried deactivating downloads, then reactivating them. I have tried the "repair" function on the gear icon. I have tried everything imaginable and still nothing is working.

All 4 cards are paid in full every month, so it's a pain to manually track each bill, when we pay to track it automatically…….add on it's been in the "Escalation Department" for 5 months is a cause of immense concern to me…

fatboy07nh

Same issue here. Going on for quite some time. Definitely not acceptable.

Quicken Kristina

Hello @fatboy07nh,

Thank you for letting us know you're also seeing this issue. I added you to the ticket.

Thank you!

Bob.

I have the same in Windows, Kristina. Oddly enough, have only had 2 in QMac and only one, not yet due, remains. So the functionality in the OS platforms seems to work differently.

niven

I have the same issue, Always "Awaiting next bill"

Quicken Kristina

Hello @niven,

Thank you for letting us know you're also impacted by this issue. I added you to the ticket.

Thank you!