Direct Connection and Syncing Accounts for Mobile & Web

Doug H

I use the Direct Connection method for my accounts at Fifth Third Bank. This method works great when I download scheduled transactions. (scheduled in the Fifth Third Bank application). Unfortunately, when I use the Direct Connection method I can no longer Sync my Fifth Third accounts. Syncing DOES work when I use the Express Web Connect method, but I no longer get my scheduled transactions downloaded.

My question is, when will the capability be available to Sync Fifth Third Bank accounts via the Mobile & Web functionality when I am using the Direct Connect method?

I am a Windows Classic user on version R65.29, Build 27.1.65.29 & Windows 11 Home.

NotACPA

Fifth/Third has multiple names in Q … some of which currently support Direct Connect, other's don't.

SO, when you do TOOLS, Account List … what shows in the "Financial Institution" column across for the account?

With that info, we can look-up which method your named FI uses.

Also, Direct Connect and Express Web Connect only apply to your connection to the bank itself, not to your connection between desktop Q and Mobile or Web.