Problems downloading in One Step Update/Janus

ShortCircuit404

Quicken Deluxe for Windows - just installed new update today 12/22 but the problem hasn't been erased

I've had a Janus account for decades. Never had a problem with one step update until the past couple of weeks. I've deleted and re-added my password in the vault, and when I try to update I get a popup that says you need to add the password for Janus, but there's no window to add the password, and I delete and re-add my password and still no dice.