Online Billers - What Happened? [Edited]

Timothy L Anderson

Since Quicken "updated " the new Billing platform, it has failed to work for me. Most of my billers are not recognized (even Netflix…seriously?) and the ones who are do not update. The status stays in "awaiting next bill" or "Fix" this issue. I've tried everything, and in the process have messed up my online accounts. The more I try and fix the problem, it seems to make matters worse. This function "was" a great tool! Now, it doesn't work at all. I've had so many issues with the program since this update. I've given up with online billers and seriously looking at other financial programs.

Quicken, why did you try and fix something that was not broke?

And the last update a few days ago, messed up my balances, which I had to go back over the past year and go down the rabbit hole to fix. This software is now a part time job… [Edited - Language/Readability]

Quicken Kristina

Hello @Timothy L Anderson,

Thank you for sharing your feedback! We had to change our service provider for online bills because the provider we had been using decided to discontinue offering the service. For more information about the change, please see the article linked below:

https://www.quicken.com/support/improved-ebills/#section-windows-3

I hope this helps!

Bione

I will add my comments. Originally, I had 11 bills I was monitoring. Only 4 were shown supported with the change. Amex is the only one working regularly. Xfinity worked one month. 11-4-1.