Victory Capital CC-511

dfkent
dfkent Quicken Windows Subscription Member ✭✭

@Quicken Kristina

In regards to your ONGOING! 12/15/25 Multiple financial institutions - CC-501 / CP_SERVER_ERROR / request-body-field post, would you please add Victory Capital (vcm.com) to your list of institutions? I get the "CC-511, Oops. We're having a problem" error.

20251229 - Victory Capital CC-511 error.jpg

Respectfully,

Don Kent

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @dfkent,

    Thank you for reporting the issue you are seeing when trying to connect to Victory Capital.

    The CC-511 error that you are receiving it different than the errors described in the alert you mentioned. CC-511 occurs when Quicken is unable to connect to your bank account for recent transaction information.

    Please wait 24 hours, and if you are still receiving the error, contact Quicken Support directly. They will be able to investigate further and process an escalation if needed.

    Thank you!

    Quicken Alyssa

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  • dfkent
    dfkent Quicken Windows Subscription Member ✭✭

    @Quicken Alyssa ,

    Thank you for that information.

    Happy New Year,

    Don

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @dfkent,

    No problem, I am happy to help.

    Happy New Year to you as well!

    Thank you!

    Quicken Alyssa

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