Fidelity 401K contribution appears as bond bought labeled as "Unidentified Security"

User121

Fidelity 401K contributions going to a linked brokerage 401k account are downloaded as a bond bought labeled as "Unidentified Security"

This requires manual correction by replacing the purchase with a MiscInc transaction for the contribution and a Cash Transferred out of account for the transfer to the the brokerage account.

Also purchases with contributions to the 401k account are downloaded just as purchases without reflecting thee contribution into the account.

Quicken Kristina

Hello @User121,

Thank you for letting us know you're seeing this issue! The issue you describe sounds a lot like the known issue described in the Community Alert linked below:

https://community.quicken.com/discussion/7966125/ongoing-9-29-25-fidelity-investments-401-k-unidentified-security-during-cutover

Please try following these instructions from the alert:

• Edit each affected transaction
  • Open the register for the 401(k) account.
  • For every transaction tied to Unidentified Security, edit the Security field to the actual security name shown on the bank website.
• Remove the placeholder
  • After all affected transactions are corrected, delete the “Unidentified Security” from your Security List.
• Re-match holdings
  • Go to Tools > Online Center and choose Fidelity Investments.
  • Select the 401(k) account, then open the Holdings tab.
  • Click Compare to Portfolio.
  • When prompted, proceed with Compare to Portfolio and match to the correct security.

Ensure every transaction previously pointing to “Unidentified Security” is corrected before deleting it. If the correct security name isn’t obvious, then confirm it from your Fidelity website holdings page.

If the steps above do not resolve the issue, then we ask that you please contact Quicken Support directly for further assistance and escalation if needed.

I hope this helps!