Fidelity Revenue Credit transactions being handled incorrectly

MNbowler

I found that Fidelity "Revenue Credit" transactions for my Mutual Funds are being entered as "Sell" transactions when they are actually buys. Each of these "Revenue Credit" transactions is actually a "reinvest dividend" where shares are to be added to the balance. The downloaded transaction from Fidelity is entered into Quicken as a "Sell" for the same # of shares but no "Cash Out" value entered. The cost of the "Sell" is shown as "Commission" expense.

This is completely incorrect.

Attached is a screenshot of the Fidelity download of CSV transactions showing the Revenue Credit transaction is a net add of shares. Also attached is a screenshot of how the transaction showed up in Quicken as a "Sell" with the "Commission" expense for the same value.

Quicken Revenue Credit Bug.jpg

Why is this being handled this way?

Quicken Kristina

Hello @MNbowler,

Thank you for letting us know you're seeing this issue. For further assistance, I recommend that you contact Quicken Support directly via phone or chat, as they have access to tools that we can't access on the Community and they're able to escalate the issue as needed. Quicken Support's contact information can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available from 5:00 am PT to 5:00 pm PT, 7 days a week.

I apologize that I could not be of more assistance!