Quicken Mac - Fidelity - Advisor Fees

2wheelscuba
2wheelscuba Quicken Mac Subscription Member ✭✭
edited January 3 in Investing (Mac)

When updating transactions for a Fidelity investment account, any advisor fees show a blank in the Security/Payee column and the transaction shows as a Miscellaneous Expense. A Miscellaneous Expense seems to want to be associated with a Security. So, after a download, I am having to change the transaction type to Payment/Deposit and manually enter the Payee and Category.

If I look, using the register transaction inspector, I do see "ADVISOR FEE DEDUCTED Advisor Fee (Cash)" in the statement memo section. So the information does exist in the downloaded transaction information for Quicken to make the correct entry automatically.

My request is that Quicken properly enters the correct information in the first place. Failing that, allow the renaming rules to make use of any of the fields that can be seen in the transaction inspector. Failing that, allow the renaming rules to use a blank payee for the Statement Name in the renaming rules. Presently, this is not allowed - the error being "One or more tags required".

Until the change in download connectivity method last year, this was never an issue!

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @2wheelscuba,

    Thank you for letting us know you're seeing this issue! I recommend that you contact Quicken Support directly for further assistance with this issue, since they have access to tools we can't access on the Community, and they will likely need to review the logs to determine if the issue is being caused by the way the data is being sent to Quicken, or if the problem is something file specific. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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