how to delete erroneous unaccepted TIAA downloads

NV-VT
NV-VT Member ✭✭✭
in Investing (Windows)

Quicken Premier fully patched Ver R65.79, Build 27.1.65.29 on W11. After converting Trad Annuity to Transfer Payout Annuity, I configured OSU to download transactions from TIAA (two 403 b accounts: TD Plan and TDA Plan, both holding this annuity). Download produced spurious "sale" transactions labeled as "Transfer to Payout Annuity" that are totally incorrect - the numbers are wrong and even exceed the existing balances. They are sitting as unaccepted downloads. How do I get rid of them? The only option is to "accept." No option to delete or refuse. Trying to "accept" and then void transaction, the entry goes haywire - warns of "short sale." So I did the necessary "adjust share balance" entries manually to agree with TIAA cn line balances but the spurious entries are still in the downloaded transaction list.

Answers

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 5

    There should be an Edit button to the right of the Accept button. Is your window not wide enough that it is unseen - need to use the scroll bar?

    The edit button should offer a delete option.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @NV-VT,

    We haven't heard back from you in a while. Do you still need assistance?
    Were you able to give @q_lurker's suggestion a try?

    Check back and let us know! Thank you.

    -Quicken Anja
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