Fidelity EWC+ interface treating accrued interest on secondary market CDs incorrectly

BrittMayo

Discovered this during year-end reconciliation. When you purchase a CD on the secondary market, there is usually accrued interest at the time of purchase. The Quicken interface is mistakenly picking up this accrued interest amount and sending it across as a cash transaction, throwing the cash out of balance. It happened twice on two different CDs, so it's not a "blip." This is a "new trick" after the EWC+ interface conversion - everything worked properly before this.

If I delete these two transactions, everything is in perfect balance; however, I suspect that the tax reporting would now be off. Fortunately, I do not pull tax data from Quicken - using it, instead, as a check-and-balance system - so this isn't an issue for me (although it undoubtedly would be for others).

Quicken Kristina

Hello @BrittMayo,

Thank you for letting us know you're encountering this issue. For further assistance, I recommend that you contact Quicken Support directly, as they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!