Quicken Updates messed up PNC / Discover Card downloads

jbondi
jbondi Quicken Windows Other Member ✭✭
edited January 6 in Download, Add/Update Accounts (Windows)

About a month or so ago, Quicken installed an update in which my downloads cease to work. 2-3 weeks later, another update installed and the downloads were fixed…. I thought. Just recently my downloads are stuck in the Online Center with no way to import them to the register. Anyone else seeing this? Any fixes?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @jbondi,

    Thank you for reaching out! To clarify, does the One Step Update Summary claim that the transactions downloaded, or is it acting like there were no new transactions?

    If you haven't already done so, a good starting point to troubleshoot this issue is following the steps in this article: https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any/#section-windows-1

    I look forward to your reply!

    Quicken Kristina

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  • jbondi
    jbondi Quicken Windows Other Member ✭✭
    edited January 13

    This is where my downloads end up; in the Online Center. Unable to accept them into the register.

    Screenshot 2026-01-13 at 3.45.31 PM.png

    [Edited - Removed Partial Account Number]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    What happens when you try to accept them into your register? Do you see any error messages/codes? What do you see on the One Step Update Summary?

    I look forward to your response!

    Quicken Kristina

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