Fidelity download failure

walter bender

For several days my downloads from Fidelity have not been importing new transactions. This is happening for all Fidelilty accounts. I have reset each account's download and ultimately deleted and reestablished online services. I link each account but no new transactions come over. Haven't seen this degree of problems before.

Thoughts and assistance much appreciated.

Boatnmaniac

When you deactivated and then reauthorized the online services, did you do that one account at a time or did you first deactivate all of the Fidelity accounts before you did the reauthorization?

If you did that one account at a time, you might want to try deactivating all of them and only then do the reauthorization. When I've done it one at a time I've gotten poor results.

leishirsute

I had better luck after, deactivating all Fidelity accounts, by adding a Fidelity account rather than reactivating the existing accounts. It gets to the same screen to reconnect all the accounts again. For some reason, that procedure fixed the connections where deactivate/reactivate didn't.