Fidelity download failure

Question

For several days my downloads from Fidelity have not been importing new transactions. This is happening for all Fidelilty accounts. I have reset each account's download and ultimately deleted and reestablished online services. I link each account but no new transactions come over. Haven't seen this degree of problems before.

Thoughts and assistance much appreciated.

leishirsute · Answer

I had better luck after, deactivating all Fidelity accounts, by adding a Fidelity account rather than reactivating the existing accounts.  It gets to the same screen to reconnect all the accounts again.  For some reason, that procedure fixed the connections where deactivate/reactivate didn't.

Boatnmaniac · Answer

When you deactivated and then reauthorized the online services, did you do that one account at a time or did you first deactivate all of the Fidelity accounts before you did the reauthorization?

If you did that one account at a time, you might want to try deactivating all of them and only then do the reauthorization.  When I've done it one at a time I've gotten poor results.