Online Bill Pay Question

BruceHNorth
BruceHNorth Quicken Windows Subscription Member
edited 4:04PM in Errors and Troubleshooting (Windows)

Classic Deluxe I can't remover "Use Online Bill Pay. Clicking the box under preferences does nothing, and there is no Bill Pay section in the editing of Online Services

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @BruceHNorth,

    Thank you for reaching out! To help troubleshoot, please provide more information. Where in the program are you encountering this issue? What are you doing in the program when the issue happens? Which financial institution is the account connected to? Is the account connected using Direct Connect, Express Web Connect, etc? You can check the connection type by navigating to Tools>Account List and looking in the Transaction Download column next to the account.

    transaction download.png

    I look forward to your response!

    Quicken Kristina

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