Has a solution to Portfolio X-Ray not recognizing ETF stock funds been found?

Question

I noticed a few other people have recently (jan 10 - jan14, 2026) encountered the same problem,  I used it a few weeks ago and it seemed to work fine. see attached screenshot

x-ray-error-011426.jpg

bd-tx · Answer

Any update?

[Edited - Readability]

lrcatlett · Answer

I believe I have done that.

Quicken Anja · Answer

Hello @lrcatlett,

Thank you for reporting this!

This issue is currently being tracked internally under ticket CTP-15977 and is actively being worked on by our team. At this time, we do not have an ETA for a fix.

To help contribute to the investigation, we ask that you please submit a problem report directly from Quicken by going to:

Help > Report a Problem

When submitting, please include:

* Your log files
* The screenshot you mentioned
* A sanitized data file (if possible)

We appreciate your patience while this is being worked on.