Has a solution to Portfolio X-Ray not recognizing ETF stock funds been found?

lrcatlett
lrcatlett Quicken Windows Subscription Member ✭✭
edited January 14 in Investing (Windows)

I noticed a few other people have recently (jan 10 - jan14, 2026) encountered the same problem, I used it a few weeks ago and it seemed to work fine. see attached screenshot

x-ray-error-011426.jpg
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @lrcatlett,

    Thank you for reporting this!

    This issue is currently being tracked internally under ticket CTP-15977 and is actively being worked on by our team. At this time, we do not have an ETA for a fix.

    To help contribute to the investigation, we ask that you please submit a problem report directly from Quicken by going to:

    Help > Report a Problem

    image.png

    When submitting, please include:

    • Your log files
    • The screenshot you mentioned
    • A sanitized data file (if possible)

    We appreciate your patience while this is being worked on.

    -Quicken Anja
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  • lrcatlett
    lrcatlett Quicken Windows Subscription Member ✭✭

    I believe I have done that.

  • bd-tx
    bd-tx Quicken Windows Subscription Member
    edited February 15

    Any update?

    [Edited - Readability]

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