Restoring backup requires re-authorization of many banks

DoctorBrown
DoctorBrown Quicken Windows Subscription Member ✭✭✭

I recently had a need to restore an automatic backup of my main data file. After the restore, all but one of my FIs displayed this symbol next to the account name:

Screenshot 2026-01-15 121736.png

I was required to re-authorized the accounts. Is this the way it is now when restoring a backup? Am I doing something wrong?

P.S. I may have posted this in the wrong forum.

Answers

  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭

    @DoctorBrown , What you are experiencing is not unusual. In fact one of Quicken's support articles mentions that when restoring from a backup you may have to reauthorize some accounts. I don't remember which support article and if I find it I will add the link.

    This typically impacts the EWC/+ connections and it is random. DC connections remain uninterrupted.

    I recall that a few years ago using a backup was pretty straight forward and I'd do it frequently. That is no longer the case as you experienced.

    - Q Win Deluxe user since 2010, US Subscription
    - I don't use Cloud Sync, Mobile & Web, Bill Pay

  • DoctorBrown
    DoctorBrown Quicken Windows Subscription Member ✭✭✭

    Thanks for the reply. Yea, it's all the increased security since they started requiring you to actually authorize the access of your data at the banking sites. Just more of an annoyance now.

  • Philip107
    Philip107 Quicken Windows Subscription Member ✭✭✭✭
    edited February 9

    I didn't realize this was going to happen. I restored from a local backup because I was testing some account setups and then wamo I had to reauthorize all of my Express Web Connect accounts. The Wells Fargo Direct Connect did not suffer from this.

    This really degrades the usefulness of backups, and I wish it wasn't so.

    Basically, the reauthorize went well except for Discover Online Savings and CDs. I finally got it to work by reauthorizing the savings account first and repeating the process for the CD accounts, instead of checking off all at once.

    ----Quicken User since 1998 ----

  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭
    edited February 12

    I copy my datafile from my desktop to my laptop daily. If I use it on my laptop and then go back to my desktop, all the accounts requiring reauthorization on the desktop. It use to be so easy to keep a datafile sync'd between my desktop and laptop and not lose the connections.

    Deluxe R65.29, Windows 11 Pro

  • jtemplin
    jtemplin Member ✭✭✭✭

    I reported this back in 2023 because it suprised me as well.

    Restoring backups used to be a painless way to correct messing up downloaded transactions or rolling back experiments. It's not as useful a technique if you might have to reauthorize many accounts.

    File this as one of the "improvements" we got with EWC+ 🤔

  • DoctorBrown
    DoctorBrown Quicken Windows Subscription Member ✭✭✭

    @jtemplin : This isn't the only major problem with restoring backups. I've been reporting here and with Quicken about other issues as well. But those are off topic.