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Cannot Log In to Quicken Classic

PegasusT4

I'm having the same problem in Q classic as a previous message. I'm trying to download my checking from the bank and when I click Update/Send I get the same Quicken login/pw as shown in original posters message. I enter my login (my email address) and the password I used last week, it fails. I never get to the 6-digit code part of the login.

So now I cannot download from the bank.

I've tried what is suggested about copying the password from Notepad and that does not help.

This login worked fine a week ago. Now I'm dead in the water.

What else can be done? Is there a phone number I can call for Quicken help?

Doug

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Comments

Quicken Kristina

Hello @PegasusT4,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. Are you trying to get the code sent via text message or email?

To answer your question about where to find the Quicken Support phone number, it can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I hope this helps!